Accident Aftercare

Accidents are always stressful, so let us take care of you and your Land Rover

  1. Store 0845 128 8734 in your phone
  2. Call us first
  3. Enjoy peace of mind

Inchcape Accident Aftercare provides you with:

  • A Land Rover replacement vehicle to keep you mobile during the repair process
  • Assurance that your damaged vehicle will be directed to our Land Rover Approved Bodyshop using Land Rover expert technicians and genuine parts
  • Representation in dealing with insurers
  • Access to professional legal advice for any uninsured loss or compensation queries
  • 24/7 support, every day of the year

Your Land Rover is a technologically advanced and complex machine, so why leave anything to chance?

Be calm and move to a place of safety

Record details of

  • The accident - date, time, location, weather conditions, visability
  • The other car(s) involved - make/model, colour, registration number
  • The other driver - Name, Address, telephone number, insurer
  • Any witnesses - Name, address, telephone number
  • Police presence - Statements taken? Drivers cautioned?

If possible take pictures of the collision and any damage to your vehicle or sketch a map of the scene of the accident.

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Terms & Conditions

Please contact a Retail Centre for more information

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Terms & Conditions

If we consider you were not at fault for the accident and there is an identifiable insured third party, give us a call and we will

  • Recover your damaged vehicle to an approved repair centre if it is not legally driveable
  • Oversee the management of the repairs
  • Arrange the only estimate you need to proceed with the repairs
  • Depending on your own vehicle, provide a replacement vehicle on a "like for like" or "category equivalent" basis while yours is being repaired
  • Manage the communication with the various parties in the claim,including insurance companies, third parties, witnesses etc
  • Help you claim any "uninsured losses" " these might include an insurance policy excess, hire charges, loss of earnings, loss in value of your vehicle etc
  • If required for your claim, provide access to legal advice from a nationwide panel of specialist solicitors

Even if you do not qualify for the non-fault service, give us a call after the accident and subject to the terms below, we may be able to

  • Recover your damaged vehicleto an approved repair centre if it is not legally driveable
  • Oversee the management of the repairs
  • Liaise with your insurance company and provide the only estimate you need to proceed with the repairs
  • Provide a replacement vehicle while yours is being repaired for up to 21days or the duration of the repair, whichever is the shorter

To qualify for this service where you are at fault for the accident

  • You must be registered for the Accident Aftercare Service
  • You must have your vehicle repaired at our approved repair centre
  • Your first point of contact must be using the 24/7 telephone number set out in this pack
  • You must call the 24/7 telephone number within 8 working hours of having the accident to report the fault accident and request a vehicle
  • You must arrange for comprehensive insurance for the replacement vehicle for the duration of the loan and provide evidence of the same
  • The damaged vehicle must have been roadworthy and legally driveable and must not have been driven contrary to the road traffic laws at the time of or leading up to the accident
  • The driver of the vehicle must have been legally entitled to drive the vehicle at the time of the accident
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